Policies
Terms of use for ByThis website and ordering
ByThis offers curated starter kits and picks for vinyl, laser, CNC and DTF benches. Each kit is handpicked, prepared and dispatched from our Sunnyrock fulfilment yard in Germiston. We specialise in giving makers, trade learners and small workshops the right essentials to get started, with demo-ready shortlists, not generic OEM manuals. All ordering and support runs through email, ensuring clear and personal service. Please read these terms for details on how ByThis operates, what you can expect from our service, and how we handle your orders and information.
Purpose of website and kit shortlists
The ByThis website is designed to help you select the most relevant starter kits and tools for your trade workbench. We focus on practical, hands-on picks for vinyl cutting, laser engraving, CNC routing, and direct-to-film garment pressing. Every kit is a carefully chosen shortlist, tried and tested by our team for SA trade use.
Our kits are not OEM instruction manuals or broad product catalogues. Instead, they contain the essentials you need to get up and running, based on what actually works in South African trade environments. We demo these kits in our appointment showrooms to help you make informed choices.
Ordering and communication
All orders and product queries are handled exclusively by email. To place an order, simply send your shortlist or questions through our contact form. Our team reviews every request and responds with tailored picks, kit details and a quote. Payment and fulfilment instructions are provided once your kit selection is confirmed.
We prepare, pack and dispatch every kit directly from our Sunnyrock fulfilment yard. The process is hands-on and personal, no bots, no auto-forwarding. You deal directly with ByThis staff throughout your order. Orders are not processed or fulfilled by third-party suppliers or external platforms.
Liability and responsibility
ByThis makes every effort to ensure that our starter kits are accurate, reliable and fit for purpose. Each kit is checked and packed with care at our Sunnyrock yard. However, all tools and materials should be used according to industry safety standards and manufacturer guidelines.
We are not liable for any damage, loss or injury resulting from misuse, incorrect installation or failure to follow safety instructions. ByThis cannot accept liability for outcomes beyond our control once kits leave our premises. If you have any questions about safe use or need additional support, send us a message through our contact form before operating the tools.
Updates and changes
We reserve the right to update these terms, kit contents and product information as needed. ByThis regularly reviews and refreshes our starter kits to reflect changes in trade trends, supplier stock and customer feedback.
Any changes to our terms or product offerings will be posted on this website. It’s your responsibility to review these terms before ordering. For the latest updates on our kits or to clarify any points, email us directly and our team will assist.
Get a practical pick reply
One email with your city and the work on the week. We send a short list that matches how SA shops actually run.