Support
Warranty and care
What we cover and what care rituals expect.
Email pick@bythis.co.za with your city and station sentence. We reply with the next checklist step, not a ticket maze.
Bring photos of foam, layout, or dull bits. That is usually enough for a useful answer on the same day.
- City and preferred desk
- Station sentence
- Checklist status
- Photo of the bench
