Support
Showroom visits
Book a counter walkthrough at Sunnyrock or with a regional partner.
How to Arrange Your Visit
To set up a visit, send a message through our contact form with your site or plant name, bench type, and a quick rundown of your gear needs. Just the basics about your operation and what you want out of your time at the counter. Most visitors include a photo or floor plan from their yard or existing trade bay, Cresta, Menlyn, Gateway, any of the main regional malls, so we can prep for your actual conditions: whether it’s Highveld dust, coastal humidity, or regular power cuts.
After your mail is reviewed, our team will reply with available dates for a visit at the Sunnyrock Trade Yard (2 Makro Place, Germiston) or point you to the nearest regional showroom if you’re not close to Gauteng. Specify if you bring staff from FET colleges or maintenance, as this helps us set up a practical bench walkthrough.
What to Expect at Sunnyrock or On-Site
At Sunnyrock, you’ll meet a trade counter lead with bench, laser, vinyl, CNC, and DTF gear on hand for hands-on review. The walkthrough lasts about an hour, focusing on starter kits and finishing shortlists built for South African plant realities, right down to plug types and how temporary setups cope when the mains drop. Regional shortlist team visits work on the same system, just with stock and tools for that province’s trade classes.
Every walkthrough is geared to your mix of kit and output. The shortlist team lead covers specifics: local PVC vs. aluminium handling, material storage for humidity-prone yards, and practical power management when Eskom drops you out for two hours. You can bring photos of your actual bays at Boardwalk, Tyger Valley, or Riverside, the context lets us recommend what actually survives the local week.
What Happens After Your Visit
Post-walkthrough, you receive a written summary of what you saw, plus our bench shortlist: stock and kit options built to your actual process and buyer brief. If you're part of a mall trade bay fit-out, or setting up from scratch in a Germiston light industrial yard, the follow-up includes maintenance notes and local install cues. For coastal shops, we flag material care, more than one Durban fitter has lost a batch of MDF to salt air overnight, plus voltage tips for true SA 230 V supply.
You’ll get a contact sheet with team roles (operations, plant lead, installer) and clear next steps for your bench, laser, or DTF line: who to mail for quote, what needs sign-off, and what to expect on delivery day. If you need install support in the yard, that's flagged in your follow-up with the names of vetted local crew.
From Quote Request to Delivered Kit
Plant and yard buyers use ByThis for clear, step-by-step supply. Send your equipment brief through our contact form, mention what kind of job card you’re working with and if it’s a new or upgrade install. We review your brief, confirm any missing specs, and then build out a station or starter shortlist that lines up with your trade week, not just a catalogue model. After your shortlist team visit, our team sends the summary with buying and install cues.
Once you pick your shortlist, we reserve gear from our Germiston hub or route it to your regional trade yard. Our ops team then books delivery and, if needed, local crew for on-site install. It’s a direct process that saves a lot of back-and-forth, so you’ve got what you need to move from quote, to gear, to a live working bay.
Email the ByThis shortlist team
Name the job on the floor and the city. We answer from Germiston with vinyl, laser, CNC or DTF picks that fit.